Consumer Complaints
Kanban Board — 156 total  |  18 high priority
New
13
CMP-2026-156
High Electricity Bill — Abnormal reading this month
PT PLN (Persero)
High 1 day ago
CMP-2026-155
Meter Reading Dispute — Billing vs. actual reading
PT PLN (Persero)
Medium 2 days ago
CMP-2026-154
LPG Price Above Ceiling — Retail outlet overcharging
PT Pertamina (Persero)
High 2 days ago
CMP-2026-153
Gas Supply Disruption — No supply for 3 days
PT Perusahaan Gas Negara
Medium 3 days ago
+ Add Complaint
Assigned
47
CMP-2026-148
High Electricity Bill — Business connection surcharge
PT PLN (Persero)
High Assigned: Hendra
CMP-2026-144
Connection Issue — New connection delayed 6 weeks
PT PLN Nusantara Power
Medium Assigned: Dewi
CMP-2026-139
Price Dispute — LPG 3kg subsidy not applied
PT AKR Corporindo
High Assigned: Rahmat
CMP-2026-137
Billing Error — Double billing for Oct & Nov
PT Perusahaan Gas Negara
Low Assigned: Hendra
+ Add Complaint
In Progress
31
CMP-2026-122
Safety Concern — Gas leak near industrial complex
PT Medco Energi Int'l
High 12 days open
CMP-2026-118
Major Outage — 18-hour blackout residential area
PT PLN (Persero)
High 15 days open
CMP-2026-109
Quality Issue — Voltage fluctuation damaging equipment
PT PLN Nusantara Power
Medium 20 days open
+ Add Complaint
Resolved
65
CMP-2026-098
Billing Error — Resolved after meter re-inspection
PT PLN (Persero)
Resolved Apr 18, 2026
CMP-2026-091
Connection Issue — New connection completed in 2 weeks
PT PLN (Persero)
Resolved Apr 15, 2026
CMP-2026-084
Safety Concern — Resolved with site inspection
PT Geo Dipa Energi
Resolved Apr 10, 2026
+ Add Complaint